What can be returned
The item must be in the same condition you received it: unworn or unused, with all tags, and in its original packaging. You will also need the receipt or proof of purchase.
How to start a return
Email info@centurysports.com and tell us which order you want to return. If we accept the return, we will send a shipping label and instructions for where to send the package.
Items sent back without a return request first will not be accepted. You can ask us any return question at info@centurysports.com.
Damages and issues
Please inspect your order when it arrives and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can look at the problem and make it right.
Items we cannot take back
Some items cannot be returned, including perishable goods, custom products, and personal care goods. We also do not accept returns of hazardous materials, flammable liquids, or gases. Contact us if you are unsure about a specific item.
We cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to get the item you want is to return the one you have. Once that return is accepted, place a separate order for the new item.
European Union 14-day cooling-off period
If the merchandise is shipped into the European Union, you may cancel or return the order within 14 days, for any reason and without justification. The item must still be in the condition you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds
We will tell you when we have received and inspected the return, and whether the refund is approved. If it is approved, the refund goes back to your original payment method within 10 business days. Your bank or card issuer may take additional time to post it.
If more than 15 business days have passed since we approved the return, contact us at info@centurysports.com.